Muaz Force respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, submit enquiries, or engage with our products and services.

By using this website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Submit an enquiry through our website

  • Contact us via phone, email, WhatsApp, or social media

  • Request a quotation or product information

  • Register your interest in our products or services

  • Provide feedback or submit enquiries

  • Interact with our website or online platforms

The information we may collect includes:

  • Full name

  • Company name

  • Contact number

  • Email address

  • Business address (where applicable)

  • Message or enquiry details

  • Any other information you choose to provide

We may also automatically collect non-personal information such as your browser type, device information, IP address, pages visited, referral source, and website usage data.


2. How We Use Your Information

We may use your information to:

  • Respond to enquiries and quotation requests

  • Provide customer support

  • Process feedback and service-related matters

  • Improve our website, products, and customer experience

  • Send updates regarding products, services, or company announcements

  • Manage business communications

  • Comply with legal, regulatory, and operational requirements

We will only use your personal information for purposes relevant to our business operations.


3. Marketing Communication

With your consent, we may send you updates regarding our products, services, company news, promotions, or industry-related information.

You may opt out of receiving marketing communications at any time by contacting us or following the unsubscribe instructions where applicable.


4. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

We may share your information where necessary with:

  • Website hosting and IT service providers

  • Marketing and analytics service providers

  • Business partners or authorised distributors where applicable

  • Professional advisers

  • Government authorities or regulatory bodies where required by law

All third parties are expected to safeguard your information and use it only for authorised purposes.


5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve website functionality, analyse visitor behaviour, and enhance user experience.

Cookies help us understand website performance and remember user preferences.

You may disable cookies through your browser settings, although certain website features may not function properly.


6. Data Security

We implement reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, disclosure, alteration, or loss.

While we strive to protect your information, no online transmission or storage method can be guaranteed to be completely secure.


7. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws.

When information is no longer required, we will securely delete, destroy, or anonymise it.


8. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Withdraw consent for certain processing activities

  • Request deletion of your personal information where applicable

Requests may be submitted using the contact information available on our website.


9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

Muaz Force is not responsible for the privacy practices or content of these external websites. We encourage users to review their respective privacy policies before providing personal information.


10. Children’s Privacy

Our website is intended for business users and the general public. We do not knowingly collect personal information from children without appropriate consent.

If you believe a child has submitted personal information to us, please contact us so appropriate action can be taken.


11. Changes to This Privacy Policy

Muaz Force reserves the right to update or amend this Privacy Policy at any time without prior notice.

Any revisions will be published on this page together with the updated revision date. Continued use of this website constitutes your acceptance of the revised Privacy Policy.


12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the contact information available on our website.

Muaz Force
Website: https://muazforce.com.my/